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Privacy Policy

Our products and services are business-to-consumer services (B2C). When you (consumer) create an account, you provide, and we collect your personal data. Following are the frequently asked questions about your personal data. In case you have more questions, please let us know. 


1. How do we collect your personal data?

Example: You directly provide Arabella Strassner with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.


2. How do we process your personal data?

Example: Arabella Strassner  collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products, events and services we think you might like.


3. On what legal ground(s) do we process your personal data?

We take your consent to process your personal data. Consent is taken at the time when you register on our website. 

4. Which personal data do we collect and further process?

Example: Arabella Strassner  collects the following personal data:

Name, email address, phone number.

5. How long do we keep your personal data?

Example: Arabella Strassner  will keep your above mentioned data for one year. Once this time period has expired, we will delete your data.


6. How do we protect and safeguard your personal data?

Example: Arabella Strassner  securely stores your data at IONOS server (security precautions taken ISO27001). 


7. Who has access to your personal data and to whom is it disclosed?

Example: Arabella Strassner will share your data with the following departments so that we offer you requested products and services.

  • Customer Service

  • Marketing

If you agree, Arabella Strassner will share your data with our partners and partner companies so that they may offer you their products and services.

  • Jasmin Hamm

  • Johanna Lönhoff

When Arabella Strassner  processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.


8. What are your rights and how can you exercise them?

Example: Arabella Strassner  would like to make sure you are fully aware of all of the following data protection rights.

The right to access – You have the right to request Arabella Strassner  for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Arabella Strassner  correct any information you believe is inaccurate. You also have the right to request Arabella Strassner  to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Arabella Strassner )  erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Arabella Strassner  restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Arabella Strassner’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Arabella Strassner  transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at:



9. How to contact us?

Example: If you have any questions about Arabella Strassner’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

Call us: +49(0)151-22846030


10. How to contact the appropriate authorities?

Example: Should you wish to report a complaint or if you feel that Arabella Strassner  not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.



11. When to expect changes in privacy policy?

Example: Arabella Strassner )  keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18/07/2022.


12. Websites 

i. What are cookies?

Example: Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit


ii. How do we use cookies?

Example: Arabella Strassner  uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website


iii. What types of cookies do we use?

Example: There are a number of different types of cookies, however, our website uses:

  • Functionality – Arabella Strassner  uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Arabella Strassner uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Arabella Strassner  sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


iv. How can you manage the cookies?

Example: You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


13. Privacy policies of other websites 

Example: Arabella Strassner’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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